QUALITY

Quality Assurance System

Milano Fashion Institute promotes the implementation of programmes and procedures aimed at ensuring the constant improvement of quality in the areas in which it carries out its core business, in order to guide the behaviour of those involved at organisational and academic level, and to guarantee the highest quality in the services offered and the satisfaction of stakeholders.

Milano Fashion Institute was founded in 2007 and provides courses in the Fashion Industry. The company 
employs qualified professionals and collaborators through whom it guarantees a quality service that is 
accessible to all.
Milano Fashion Institute has equipped itself with a Quality Management System in order to be able to 
improve its management system and become a guarantee of correctness and competence for clients and 
interested parties in the area, with an approach that focuses on satisfying client requirements. In particular, 
the company is committed to pursuing the following objectives:
✓ To identify and meet the requirements of customers, users, local authorities, and stakeholders;
✓ To comply with applicable legislative requirements and other requirements to which the company 
subscribes;
✓ To disseminate the culture of quality at various levels of the organisation and to prevent, by means 
of awareness-raising, empowerment and continuous training of employees;
✓ To communicate its policy to all suppliers and those working for the organisation;
✓ To keep the management system appropriate, efficient and effective in order to be able to adapt 
quickly to changing circumstances and/or constraints outside the organisation.
Furthermore, in relation to the clients, during the provision of services, Milano Fashion Institute is 
committed to ensuring transparency, consulting with the end users of the service and constantly monitoring 
the adherence of its work to the expected results.

Milano Fashion Institute employs qualified professionals, on whom it continuously checks to ensure that the 
service always meets expectations and does not compromise the final result of the activity. 
Through its work, the aim is to achieve continuous customer satisfaction, from which to draw for a constant 
improvement of its processes, its business management and reputation in the area, in order to be 
increasingly competitive, competent and aware in an ever-changing economic world.